As an over-used buzzword, “Digital” is abused and tortured like no other. Its multiple meanings are constantly conflated by vendors to confuse customers and as a desperate attempt to assert thought leadership.
Read MoreA 2*2 framework to understand the different types of bots, where they work well, and where they do not.
Read MoreWhile CPQ/ Q2C category of software applications holds great promise for powering the next generation of cloud-based transactional systems, this market has also been a mystery to fathom and unpack. Can the next generation Q2C SaaS vendors break the shackles that have constrained the previous generation of companies?
Read MoreThe systems integration business is in the throes of a transformation. To survive and thrive, SIs need to acquire new skills and competencies, experiment with new operating and business models, and change their culture.
Read MoreFour types of intelligent agents are emerging as serious contenders to pursue the holy grail of simplifying and enhancing users’ lives by being a high value-add concierge.
Read MoreA culture of seeking and pursuing the truth at all times is the biggest competitive advantage in today's uncertain, chaotic, and messy world.
Read More